Refund policy

There will NO refunds given except in the case of manufacturer defects.  Once your order ships or services rendered, the sale is considered final and non-refundable excluding manufacturer defects of tangible products. Labor and shipping cost are never refundable.

In the case of manufacturer defects, LPJ DYNO TUNING SHOP will consult with manufacturer or distributor to correct the defect prior to any refund given. The process may require parts exchange/repair rather than complete new product sent. In any event, refund for defective product will be the last resort and will require all parts returned.  

Any returned product will require prior authorization from LPJ DYNO TUNING SHOP before the return will be accepted.

In the event that the wrong product was sent because of a mistake on our end or the distributor end, will work with you to get you the correct item sent asap.  This process will require us to coordinate between you, ourselves, and our distributors. You will need to contact LPJ DYNO TUNING SHOP immediately for an exchange for correct product upon receipt of an incorrect item to get authorization for any exchange.